Tenant Management
Too many WhatsApp groups?
A tenant management toolset designed for high-intensity top-tier service businesses, made available to part-time landlords.

Tenant dashboard
Give your customers a clear place for them to view all of their information, from welcome packs, messages, tenancy agreements, and everything else. No more excuses of information being lost in emails, or not knowing where to find something.
Welcome packs
Create a welcome pack once, available to all current and future tenants. Welcome packs can include files, videos, images, and text. All welcome packs will be in the tenants dashboard so there is never confusion where to go.
Duplicate across Portfolio, or Rooms
Welcome Pack pages can be created across the portfolio, and can cascade down to each property. Have something important to add? Add it in one place and it can be adopted for each property.
Pages, or just single lines
Sometimes a welcome pack requires a whole page, but sometimes it just needs a single line, like a WiFi code or an emergency number. Using COHO Welcome Packs you can choose the right format for your customers for each individual item.
Tenant compliance
Not only Served, but Acknowledged! COHO will automatically serve the compliance documents for you, but it will also go one step further and request explicit acknowledgement. These items will remain available to all tenants in their dashboard, and will automatically be updated with any new records (such as a newly added Gas Safety Certificate) with zero extra effort from you.
Deposit Management
Store and share deposit registration information with tenants. Serve prescribed information and track what deposits you have registered.
Right to Rent
Take Right to Rent worries away. Store and track Right to Rent for your tenants. Be alerted when a tenant is due a follow-up check.
Tenant details
All information about a tenant in a single place. COHO will let you store any information about the tenant for quick access, from contact details to next of kin.
Let tenants tell YOU who they are
When tenants sign up to COHO we ask them to give some optional information. 95% of COHO users provide information such as their occupation, interests, picture, and a short bio. This information can be invaluable to property managers wanting to understand who their customers are.

Store file, documents, and anything else
When there’s something you need to remember about a tenant but don’t know where to add it, COHO lets you store any information against a tenant that you want. This incredibly flexible system ensures nothing is ever lost between inboxes, drives, or anything else again.
Occupancy dashboard
Real‑time views of every room and property: who’s in, who’s moving out, upcoming voids and overlaps. Perfect for staying on top of which place is harder to fill, and planning marketing pushes before gaps cost you money.
Inventory
Create detailed, photo‑rich inventories, share them with the tenant, and store them alongside the tenancy.
Ready to manage tenants with less hassle?
What is stopping you taking the first step towards the next phase of your business growth?
“One of the best things about COHO is it’s constantly adapting and it’s always done with the tenant’s best interest in mind.”
Olivia Maher
Cosi Living