Maintenance Management
Losing track of repairs?
Keep on top of all your maintenance issues in one place.
COHO’s best-in-class maintenance workflow management tools are a flexible and powerful way to take issues from start to finish.
Simple repair reporting
Staff or customers can report maintenance issues from a website, their COHO dashboard, or even a QR code (configured per-property if you’d like!) in an easy-to-use form. It’s as easy as an email, but with absolutely no double-keying.
From there all communications are kept in a single place – no need to resort to WhatsApp, email, or phone. And that’s just great from an auditing perspective!
Just one issue per problem
If you’re managing HMOs, issues affecting the whole house will be shared with everyone. No more having 6 people tell you the power has gone.
Help them to help themsleves
Add your own troubleshooting cards for common issues to avoid problems even coming your way. You can start with the 99 we’ve pre-loaded.
We’ve got 99 troubleshooting problems but a fire ain’t one.
Work alongside suppliers
Issues can be sent to suppliers without them needing a COHO account. They can access and update statuses by simply clicking the link in the SMS. You can even set up a communication channel directly between the supplier and the customer.
Have a supplier who simply refuses to use a system? That’s fine. You can update everything from your side.
Powerful workflow management
We’ve got every situation covered, from back-and-forths with suppliers about part availability and estimates, to getting property owner permission. Easily track who is assigned what, and where any issue is at any given moment. Nothing will slip through the net!
Communicating for you
Like a duck, a property manager might look calm on the surface, but under the water you’re paddling hard to align property owners, suppliers, parts, costs, and dates. Sometimes in that struggle a customer can wonder why they’ve heard nothing for a few days. COHO’s maintenance management will keep them informed with the latest progress, so they know you’re on top of it!
Maintenance meets finances
COHO’s maintenance management works perfectly alongside our powerful suite of financial tools.
Running an agency? Convert invoices directly into costs to be passed to a landlord (with any necessary management fees or mark-ups).
If you’re a landlord yourself it will be tracked right within your profitability report.
Ready to run maintenance like a pro?
What is stopping you taking the first step towards the next phase of your business growth?
“COHO allows tenants to get to know who they’re going to live with before they live with them, and it also allows them to communicate with each other, which can often not just mitigate issues, but allow new relationships to form and new experiences to blossom.”
Tom O’Brien
Luxome
