HMO Maintenance

COHO demo screenshot of messaging for repairs and maintenance issues

Keep track of every request

That big WhatsApp group is useful, but it makes it hard to catch and keep track of individual maintenance issues reported, especially when there’s more than one of you working on them.

COHO lets your housemates start a maintenance conversation that allows you to track it to completion.

Not only will you be able to see all of your open and outstanding issues in one place for a property or across your whole portfolio, the housemate or whole household can be kept up to date as the issue moves through the different stages, from open to in-progress to complete.

Instant Demo

COHO demo screenshot of setrting up an autresponder on a maintenance category

Auto-Responders for maintenance issues

Quickly acknowledging a problem goes a long way and helps us to calm down a tenant who is having trouble with maintenance.

COHO lets you set up a bespoke autoresponder message for each type of maintenance request.

For example, tell them to try rebooting the router if the internet isn't working, or tell them you'll respond within 24 hours for jobs that aren't as important.

Instant Demo

COHO demo screenshot of contextual actions within a conversation

Help Me Fix Integration

When your tenants report a maintenance problem on COHO, they can connect directly to an engineer through the HelpMeFix integration, which is a COHO partner service.

Subscribing to HelpmeFix helps to reduce physical callouts when issues can be solved by digital triage or a video call with an engineer. This helps in reducing handyman visits and reduces costs. You can enable it for one or all properties in your portfolio.

COHO screenshot of demo organisation

Ready for an instant demo of COHO?

We know it's really hard to choose a property management software when you can’t touch and feel it. We've created a fully functional property portfolio complete with rooms and tenants, where you can see and interact with real scenarios for Compliance Actions, Tenant Onboarding and Maintenance.

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